Privacy Policy

/ Privacy Policy

Privacy Notice

We at Spiral Interactive Ltd. (“Spiral“, “we”, “us”, “our”) recognize and respect the importance of maintaining the privacy of our users.
This Privacy Notice (the “Notice“) describes the ways your personal data is collected and used on our mobile applications (each an “App”). It also describes the rights and options available to you with respect to your information. You should also review our Terms of Service, available at (the “Terms”), in addition to this Notice.


We collect information associated with your device
We collect your mobile device’s online identifiers, such as advertiser ID (IDFA on iOS device) and Android ID (for Android devices). We also collect the device type and operating system, its locale (language), your time zone settings on the device, the screen resolution on your device, the IP address that your device uses for Internet connectivity and the country, city and region corresponding to that IP address. We refer to all of this as “Device Information“.
You do not have a legal duty to provide the information. However, the App cannot operate without collecting this information

If you connect to the App with Facebook, we will retrieve information from your Facebook profile.
If you choose to log on to the App with your Facebook account, we will obtain the following information from your Facebook profile: a unique user ID created by Facebook, your gender, country, birthdate, name and your in-game Facebook friends. We refer to this as “Facebook Information“. Note that at any time, you can withdraw your consent to us processing your Facebook Information. When you make an in-app purchase, we will collect information relating to the purchase.

When you make an in-app purchase, we will collect information relating to the purchase.
When you make an in-app purchase, we obtain information about the amount of purchase, units purchased, currency, date of purchase and a copy of the receipt. We do not, however, collect your payment method information (e.g., credit card information). We refer to this as “Purchase Information“.

When collect information from your inquiry, if you contact us with one
If you submit an inquiry via email, we will have your email address as well as any other information you share with us in the course of your Inquiry. We refer to this as “Inquiry Information”.

We also collect analytical information about your use of the App.
When you use the App, we will record and collect certain information in relation to your use of the App: time and date of access, game events and actions you took while using the App, such as game levels attempted, bets made, offers presented and accepted and game achievements. We refer to this as “Analytical Information“.

The overall personal data outlined above will be referred to as the “Information“.

Note that once you remove the App from your smartphone device, we will no longer collect additional information from you.

We collect information in order to create your in-game Player Profile.
Your Player Profile will consist of information gathered from the following sources.
Facebook Information. Your name and your country of origin will be automatically derived from your Facebook account when you login. It is up to you whether to log in with your Facebook account or not. If you wish to be able to edit these details on your Player’s Profile you need to remove your game’s connection with Facebook and start using the App without it.

User-Selected Information. Information provided by you independently, that you can control and edit, such as your favorite game, your ‘what’s on your mind’ status and the Avatar you choose to play the game with.

Automatically Populated Information. This information consists of your level and tier in the game, ‘online now’ indicator the number of mutual friends and their list.

The information in your Player Profile will be publicly displayed for other players to see. However, you can opt-out of having this information displayed publicly. We encourage you to keep you profile complete and public by offering you a reward for doing so, as explained in our Terms.

Survey Information. From time to time, we will perform online and offline researches via surveys. Participation in surveys is voluntary.


To provide you the App’s features, functionality and game experience.
We use Device Information, Analytical Information, Purchase Information, Player Profile and Facebook Information to provide you the App’s features, functionality and game experience, including in-app notifications, promotions and offers.

For technical troubleshooting of the App and to provide user support
We use Device Information, Analytical Information, Purchase Information and Facebook Information for technical troubleshooting of the App and to provide user support.

To respond to your inquiry
We will use your Inquiry Information to contact you about your inquiry and handle your inquiry. To address your inquiry, we will also use your Device Information, Facebook Information, Purchase Information and Analytical Information, depending on the nature of your inquiry.

For App marketing purposes
We use Device Information, Analytical Information, Purchase Information and Facebook Information to optimize and improve our advertising and user acquisition activities.

For App and business development.
If you choose to participate in a survey, we will use the information that we collect in the survey for research and reporting purposes, and to help us to improve the quality of our Apps and services. We use the survey responses to characterize typical player profiles (groups). This will help us deliver a more tailored App experience. We also use the survey responses to determine the effectiveness of our services, including the quality of our communications and our functionality and game experience and/or promotional activities. If you participate in a survey, your responses will be used along with other participants’ responses.

For financial record-keeping purposes
We use Purchase Information for financial book-keeping purposes.


We will not share your information with third-parties, except in the events listed below or when you provide us your explicit and informed consent

We share your personal information with our subsidiaries.
We will share your Information with members of our family group of companies, who help us process the data for the purpose set out above.

We share your Information with our service providers helping us operate our business and the App
We will share your personal information with our service providers who assist us with the internal operations of the App. These companies are authorized to use your personal information only as necessary to provide these services to us and not for their own promotional purposes.

We share Analytical Information and Purchase Information with advertising providers
We will share your Analytical Information with third party advertising companies, who will use the data for ad serving and user acquisition purposes.

Your Player Profile will be publicly accessible to other users
The information in your Player Profile will be publicly displayed for other players to see. However, you can opt-out of having this information displayed publicly.

We will share your Information with competent authorities, if you violated the terms of your engagement with Spiral
If you have breached the terms of use of the App, this Notice or any other agreement you have with Spiral, abused your rights to use the App, or violated any applicable law. Your Information will be shared with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.

We will share your Information if we are legally required.
If we are required to disclose your information by a judicial, governmental or regulatory authority.

We will share your Information with a third-party in any event of change in Spiral’s structure.
If the operation of the App is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share your information to enable the structural change.


We will retain your personal information for as long as we need it to operate the App, and thereafter as needed for record-keeping matters.
We retain personal data for the duration needed to support our ordinary business activities operating the App. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims and enforce our agreements.

We implement measures to secure your Information
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Service will be immune from information security risks.


We have no control over third-party content presented on the App and are not responsible for the privacy policies of such third parties
Portions of the App link to or present content from third parties, including ads. We have no control over this third-party content and are not responsible for the privacy policies of such third parties. We do not endorse any products offered by third parties and we urge our users to exercise discretion in their reliance on third party content.


Spiral Solutions Ltd is the data controller of the personal data we collect via the App.
Spiral Solutions Ltd. (“we”, “us”, “our”) is the data controller for the purposes of the personal data we collect via the App and for the performance of the services offered through the App.
We are based at P.O. Box 10, Bar Lev Industrial Park, Misgav 20156, Israel

To contact our European representative
If you are within the European Economic Area, you may contact our European representative at the following address:
3rd Griva Digeni Av, Patsalos House, 5th floor, 6030, Larnaca, Cyprus

Legal bases for processing your information
Our legal bases for processing information to provide you the App’s features, functionality and game experience, is its necessity for the fulfillment of our contract with you under the Terms.

Our legal basis for processing information for technical troubleshooting of the App, for user support, and for inquiries, is our legitimate interests in operating the App and our business.

Our legal basis for processing information for App marketing purposes is your consent.

Our legal basis for processing Survey Information is your consent when you participate in the survey.

Our legal basis for processing Player Profile information and publicly sharing it with other users is our legitimate interests in enhancing the social-sharing component of the App’s business.

We will transfer your Information internationally only in accordance with applicable data protection laws.
Spiral is based in Israel. Information we collect from you will be processed in Israel, which is recognized by the European Commission as having adequate protection for personal data.
If we transfer your Information from within Europe to other jurisdictions outside Europe, this will be done under the terms of a data transfer agreement which contain standard data protection contract clauses with adequate safeguards determined by the EU Commission.

You have certain rights to access, update or delete your information, obtain a copy of your Information, withdraw your consent and object or restrict certain data processing activities
If you are in the EU, you have the following rights under the GDPR:
Right to Access your personal data that we process and receive a copy of it.
Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.
Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.
Right to Withdraw Consent to processing your personal data, at any time. If you do that, we will still process certain information on legal basis other than consent, as described in this Notice. Withdrawing your consent will not affect the lawfulness of data processing we carried out based on your consent before such withdrawal.
Right to Object, based on your particular situation, to using your personal data on the basis of our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims. You may also object at any time to the use of your personal data for direct marketing purposes.
Right to Restrict processing your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you opposes the erasure of the personal data and requests instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Policy, but you require them to establish, exercise or defense relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.
Right to be Forgotten. Under certain circumstances, such as when you withdraw your consent, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation we are subject to under laws in EU Member States or for the establishment, exercise or defense of legal claims.
If you wish to exercise any of these rights, contact us at [email protected].
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason for this.

You have a right to submit a complaint to the relevant supervisory data protection authority.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in particular in the Member State of your residence, place of work or of an alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click here.


You must be 18 years of age or older in order to use the Service.
The Service is not intended for minors under the age of 18. IF YOU ARE UNDER THE AGE OF 18 YOU MAY NOT USE THE SERVICE IN ANY WAY.


If we change this Notice, we will provide you notice of such change through the App.
From time to time, we may change this Notice, in which case we will inform you of the updated Policy through the App. The latest version of the Notice will always be accessible on the App.

Last Update: May 7, 2019

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